Information and Assistance

Information is provided for seniors or their caregivers about Federal, State and Local programs and services available to the age 60 plus population. Often times, getting a service or program in place can assist in helping the person remain independently in his or her own home. Assistance can be provided for completing forms, understanding programs, or contacting services through the central office staff or a volunteer who comes directly to the home.

County Services Resource Guides

Buena Vista Co.Clay Co.Dickinson Co.
Emmet Co.Lyon Co.O’Brien Co.
Osceola Co.Palo Alto Co.Sioux Co.

In-House Services

Advocacy

Service is available through the central office staff, volunteers, or Iowa Legal Aid to secure rights and benefits of behalf of seniors. This service includes receiving, investigating, and working to resolve disputes or complaints.

Assistive Devices

Information and guidance in choosing practical assistive devices can make a senior’s life easier. Trained volunteer and staff members can bring a bag of “gadgets” to the home to show the senior what is available to assist them in their daily living activities. Examples of assistive devices include grab bars, stool risers, bath chairs, key turners, grabbers, and telephone aids.

Outreach

One-on-one service is available and encouraged for seniors or their caregivers for personal consultations. Whether you have a question on advanced directives (durable power of attorney for health care, living wills, etc) or planning for a possible nursing home stay, private and confidential service is provided to the senior and/or their family members.

Referral

Referrals to other agencies can be made to assist the senior or their family members in gaining access to services or programs available. Some of the agencies offering services for seniors are: Department of Human Services, Upper Des Moines Opportunity Inc. or Mid-Sioux Opportunity Inc., Senior Health Insurance Information Program (SHIIP), Operation Restore Trust of Iowa (SMP), Social Security, Case Management for the Frail Elderly (CMPFE), home health agencies, Meals on Wheels organizations, Dinner Date sites or lifeline services.

Other Services

  • Prescription Drug Assistance
  • Rent Reimbursement/Property Tax Credit Assistance
  • Older Iowans Legislators
  • Senior Health Insurance Information Program
  • Asset Protection or Estate Planning
  • Frauds and Scams -SMP Medicare Fraud -Senior Medicare Patrol