Service is available through the central office staff, volunteers, or Iowa Legal Aid to secure rights and benefits of behalf of seniors. This service includes receiving, investigating, and working to resolve disputes or complaints.
Information and guidance in choosing practical assistive devices can make a senior’s life easier. Trained volunteer and staff members can bring a bag of “gadgets” to the home to show the senior what is available to assist them in their daily living activities. Examples of assistive devices include grab bars, stool risers, bath chairs, key turners, grabbers, and telephone aids.
One-on-one service is available and encouraged for seniors or their caregivers for personal consultations. Whether you have a question on advanced directives (durable power of attorney for health care, living wills, etc) or planning for a possible nursing home stay, private and confidential service is provided to the senior and/or their family members.
Referrals to other agencies can be made to assist the senior or their family members in gaining access to services or programs available. Some of the agencies offering services for seniors are: Department of Human Services, Upper Des Moines Opportunity Inc. or Mid-Sioux Opportunity Inc., Senior Health Insurance Information Program (SHIIP), Operation Restore Trust of Iowa (SMP), Social Security, Case Management for the Frail Elderly (CMPFE), home health agencies, Meals on Wheels organizations, Dinner Date sites or lifeline services.
- Prescription Drug Assistance
- Rent Reimbursement/Property Tax Credit Assistance
- Older Iowans Legislators
- Senior Health Insurance Information Program
- Asset Protection or Estate Planning
- Frauds and Scams -SMP Medicare Fraud -Senior Medicare Patrol